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Our Guest Commitment
The Spa Ritual is committed to the highest standards of spa excellence. The Spa maintains the following memberships, certifications and awards.

Quality Assurance Approval by Leading Spas of Canada
The Spa Ritual and sister spas Santé Spa Calgary and Santé Spa Victoria are three of only 16 spas in Canada awarded the Quality Assurance Approval designation by the Leading Spas of Canada's pilot program to establish national standards of safety, quality and hygiene.

International Spa Association Global Best Practices
The Spa Ritual provides spa experiences and treatments in accordance with ISPA's Global Best Practices.

Sanitation and Sterilization
All tools utilized in nail treatments undergo hospital grade sterilization and our pedicure footbaths and Bali Moon Tub feature pipe-less technology to ensure the highest standards of hygiene.

Green Spa Network
As a founding member of the Green Spa Network, The Spa Ritual is committed to environmental protection and sustainability.

Crystal Award of International Standards of Spa Excellence
The Spa Ritual is the only Canadian spa to be awarded certification under the 2010 International Standards of Spa Excellence, as independently assessed through on-site inspection by Spa Quality LLC, U.S.A.

This rigorous process of certification reviewed management systems and assessed The Spa Ritual's Guest experience, operations support, leadership, intention, and continuous improvement.

Through the independent inspection, Spa Quality LLC assessed The Spa Ritual as a 'leader in the Spa Industry' and judged its Spa Quality Program as 'one of the best in North America'.