Reservations and Cancellations
Walk-ins are welcome. We do recommend you book your spa treatment in advance, in order to guarantee your preferred treatment choice and time. A major credit card or a Spa Ritual Gift Card is required to reserve your appointment.
If you need to cancel your appointment, we require 24 hours notice for single spa experiences, 48 hours notice for multiple spa experiences, and seven days notice for the cancellation of group bookings. Cancellations with less than the required notice or no-shows will be charged in full.
Please inform our Spa Concierge when scheduling your appointment of any special needs, health concerns, diabetes or pregnancy. Guests under medical care may require a physician's note to proceed with their treatment, as some conditions are contraindicated.