Guest Commitment

Quality Assurance Approval by Leading Spas of Canada
The Spa Ritual and sister spas Santé Spa Calgary and Santé Spa Victoria are three of only 16 spas in Canada awarded the Quality Assurance Approval designation by the Leading Spas of Canada's pilot program to establish national standards of safety, quality and hygiene.

International Spa Association Global Best Practices
The Spa Ritual provides spa experiences and treatments in accordance with ISPA's Global Best Practices.

Green Spa Network
As a founding member of the Green Spa Network, The Spa Ritual is committed to environmental protection and sustainability.

Green Calgary
The Spa Ritual supports urban environmental sustainability and is a proud member of Green Calgary.

Crystal Award of International Standards of Spa Excellence
The Spa Ritual is the only Canadian spa to be awarded certification under the 2010 International Standards of Spa Excellence, as independently assessed through on-site inspection by Spa Quality LLC, U.S.A.

This rigorous process of certification reviewed management systems and assessed The Spa Ritual's Guest experience, operations support, leadership, intention, and continuous improvement.

Through the independent inspection, Spa Quality LLC assessed The Spa Ritual as a 'leader in the Spa Industry' and judged its Spa Quality Program as 'one of the best in North America'.

The Spa Ritual supports SpaEvidence, an online portal designed to help people explore the medical evidence that exists for spa and wellness therapies.

Thousands of studies are available to the general public and media at, evaluating the benefits of approaches like massage therapy, cellulite treatment, lymphatic drainage, sauna and relaxation therapies and SpaEvidence offers the most relevant, authoritative sources of "evidence-based medicine."

Sanitation and Sterilization
All tools utilized in nail treatments undergo hospital grade sterilization and our pedicure footbaths and Bali Moon Tub feature pipe-less technology to ensure the highest standards of hygiene.

Green Spa Network, The Spa Ritual is committed to environmental protection and sustainability, guided by our Green Program. Our Green Program endeavours to minimise our Calgary Spa’s operational impact on the environment through resource conservation and best practices.